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Privacy Policy

Effective Date: July 5, 2026

Applies to: SnugSort (Android & iOS) developed by HitrixPlay

At HitrixPlay, we develop games that feel good to play, and we believe protecting your privacy is a key part of that experience. This Privacy Policy describes how we handle the information collected from you when you play our mobile game, SnugSort, on Android or iOS devices.

1. What Data We Collect

When you install and play SnugSort, we or our third-party service providers collect certain types of data to run the game, fix bugs, and support advertising. This includes:

  • Usage and Analytics Data: Anonymous events detailing how you play (e.g., levels completed, time spent, options tapped) collected via Firebase Analytics.
  • Crash & Diagnostic Information: Technical details of crash occurrences (e.g., device model, operating system version, and logs) collected via Firebase Crashlytics to help us resolve bugs.
  • Advertising Identifiers: Random, reset-able mobile advertising IDs provided by your device (such as Apple IDFA or Google GAID) used by AppLovin MAX to deliver relevant advertisements.
  • Purchase History: Temporary records of digital purchases made through Google Play or Apple App Store (we do not collect your credit card number, bank details, or address; all transactions are processed securely by Apple and Google).

2. Why We Collect It

The data collected is processed to ensure smooth gameplay, improve services, and run the studio. Specifically:

  • To maintain, optimize, and improve the game experience.
  • To fix software bugs, system crashes, and optimize resource usage.
  • To deliver tailored and non-intrusive advertisements inside the game.
  • To process, verify, and restore in-app purchases.

3. Third-Party Services

We rely on third-party services that collect data according to their own privacy policies. These services are:

Google Firebase (Analytics & Crashlytics)

Used for diagnostics and understanding player behavior to improve levels.

AppLovin MAX

Used to serve ads to keep the game free to play. AppLovin may use your advertising ID to show relevant ads.

Google Play Store & Apple App Store

Used to distribute the game, process payments, and verify player subscriptions or purchases.

4. Data Retention

We store collected analytical and crash data according to standard platform retention policies. Mobile advertising identifiers are kept only as long as required by our advertising partners to serve relevant ads. We do not maintain any long-term databases linking player identities to real-world names or personal details.

5. Children's Privacy

SnugSort is rated for Everyone and is suitable for all ages. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take immediate steps to remove such data from our systems.

6. Your Rights and Deletion Requests

You have the right to opt-out of personalized advertisements through your mobile device settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android). You also have the right to request the deletion of any data associated with your gameplay. To request data deletion, please contact us at info@hitrixplay.in.

7. Contact Us

If you have any questions or feedback regarding this Privacy Policy, feel free to contact us at:

Email: info@hitrixplay.in